ProManage - Project Management System

Project Setup

•     Link each project to a client from your client database

•     Define project start date, development period, and estimated finish date

•     Assign a dedicated Project Manager responsible for oversight and approvals

•     Assign a Lead Developer who oversees the technical execution

•     Classify projects as Ongoing (active development) or Legacy (completed, archived for reference)

Stage Management

Every development project progresses through a standard set of stages that can be customized to match your process. The default stages are:

•     Kickoff — initial meeting, requirements gathering, scope definition

•     Designing — UI/UX wireframes, prototypes, and design specifications

•     Design Approval — client review and sign-off on designs

•     Development — core coding and feature build phase

•     Demo Presentation — internal or client-facing demo of the working build

•     Final Development — bug fixes, revisions based on demo feedback

•     Deployment — live launch, server setup, and handover

AMC Setup

•     Link the AMC to both a client record and an existing development project

•     Define the total available hours in the support pool (e.g. 20 hours/month)

•     Assign an AMC Coordinator — responsible for managing the client relationship and issue intake

•     Assign a Developer — responsible for resolving the issues raised

Issue & Hour Tracking

•     Every issue raised by the client becomes a task in the AMC project

•     When a developer logs time on an AMC task, those hours are automatically deducted from the pool

•     Real-time visibility into how many hours have been consumed and how many remain

•     Track how many issues have been raised, resolved, and are pending

•     Measure average resolution time per issue to identify bottlenecks

Task-Based Timer

•     Developer opens a task and clicks Start Timer — a clock begins running

•     If interrupted, they click Pause — the session is saved without losing any logged time

•     At end of day, the developer clicks Stop — the session is committed to the task record

•     The next morning, the developer opens the same task and clicks Resume — time accumulates across multiple sessions seamlessly

•     Multiple sessions on the same task across multiple days are aggregated into a single total time for that task

Developer Daily Activity Log

•     Managers can see, for any developer on any day, exactly which tasks they worked on and for how long

•     No manual timesheet submission required — the data is captured automatically through the timer

•     Late clock-ins, gaps in the day, and idle time become visible naturally

Kanban Board View

•     Columns represent task stages — To Do, In Progress, Under Review, Completed

•     Each card shows the task title, assignee, priority badge, and due date at a glance

•     Drag a card from In Progress to Under Review to trigger the approval workflow automatically

•     Color-coded priority indicators make high-urgency tasks instantly visible

•     Filtered views available by assignee, priority, or due date

List View

•     All tasks displayed in rows with columns for title, assignee, status, priority, due date, and time logged

•     Sort by any column — due date, priority, assignee, or status

•     Filter tasks by status, assignee, or date range

•     Inline editing — update due dates, priority, or assignee without opening the task

Project Sheet View

•     All stages displayed as rows with start date, end date, assignee, and completion status

•     Edit upcoming stage dates directly on the sheet — no need to open each stage individually

•     Completed stages are locked and shown in a different color to indicate finality

Developer Productivity Report

•     Total hours logged per developer per day/week/month

•     Task completion rate — how many tasks assigned versus how many completed

•     Breakdown of time across different projects for a single developer

•     Comparison view — see all developers side by side to identify high and low performers

•     Export reports to PDF or Excel for management presentations

Project Time & Progress Reports

•     Total hours consumed on the project to date

•     Hours broken down by developer — who contributed how much

•     Hours broken down by stage — which stage consumed the most time

•     Time logged versus original estimate — identify over-runs early

•     Stage completion timeline — planned dates versus actual completion dates

AMC Reports

•     Total issues raised in the period

•     Issues resolved versus issues still open

•     Average resolution time per issue

•     Hours consumed versus contracted hours — with a clear remaining hours balance

•     Issue aging report — how long each open issue has been waiting

Workload vs. Capacity Report

•     Hours assigned to each developer in the current week/month

•     Hours actually logged — compare assigned workload to actual output

•     Tasks pending versus tasks completed per developer

•     Helps managers balance workloads before deadlines become critical

Admin Dashboard

•     Overview of all active projects and their current stage

•     All developers' activity summary for the current day

•     Pending task approvals across all projects

•     Client summary — total projects, hours billed, and revenue

•     System-wide reports and user management panel

Project Manager Dashboard

•     Tasks submitted for approval — requires immediate attention

•     Projects assigned to this PM — stage status at a glance

•     Developer workload summary for the PM's projects

•     Upcoming stage deadlines with overdue alerts

•     AMC hours summary for contracts under their management

Developer Dashboard

•     My Tasks — all tasks currently assigned and their priority/status

•     Active Timer — current running task with elapsed time

•     Recently Submitted — tasks pending PM approval

•     Completed Tasks — personal history of closed tasks

•     My Time Log — personal time tracking history by day

•     Client profile — company name, contact details, primary contact person

•     All projects linked to the client — development and AMC

•     Total hours billed to the client across all projects

•     Revenue tracking per client — understand which clients drive the most value

•     Client-specific reports exportable for account reviews

•     Add unlimited users at no additional cost

•     Assign roles — Admin, Project Manager, or Developer

•     Deactivate users who leave the company without deleting their historical data

•     View each user's current workload and active assignments

•     Change role assignments as team members are promoted or responsibilities shift

Custom Modules Available on Request

•     Invoice & Billing Module — generate invoices from logged project hours

•     HR Integration — link developer records to HR profiles, leave management

•     Inventory & Asset Management — track hardware, licenses, and equipment

•     Client Portal — allow clients to log in, view progress, and raise AMC issues directly

•     Custom Dashboard Widgets — add any KPI metric to any dashboard

•     Notification System — email or SMS alerts for deadlines, approvals, and stage changes

•     Multi-language support — interface in any language as required

Workflow Customization

•     Custom project stages — add, remove, or rename stages to match your delivery process

•     Custom task statuses — define your own workflow states

•     Custom fields on projects, tasks, or clients — capture the data points your business needs

•     Custom approval workflows — multi-level approvals for larger teams

Scalability

•     Designed to support hundreds of concurrent users without performance degradation

•     Database architecture supports millions of records across projects, tasks, and time entries

Task Creation & Assignment

•     Task title and detailed description

•     Priority level — High, Medium, Low

•     Due date and estimated hours

•     Assignment to one or multiple team members simultaneously

•     Association with a specific project or AMC

•     File and image attachments for reference materials

Task Execution & Submission

Developers work on their assigned tasks and submit them for review when complete. The submission process captures proof of completion and provides context for the reviewer.

•     Developer marks task as complete and submits with a written comment explaining what was done

•     One or more images or screenshots can be attached to the submission as evidence

•     Submitted tasks move automatically to the Project Manager's approval queue

•     The developer's task list updates to reflect the pending review status

Task Approval Workflow

Project Managers have complete authority over task approval. Every submitted task goes through a formal review before being closed.

•     Project Manager receives a notification and sees the task in their approval dashboard

•     PM reviews the submission — the comment, attachments, and time logged

•     Approve — task is marked complete and removed from the active queue

•     Reject & Reassign — PM adds review notes and sends the task back to the developer with specific feedback

•     All approval actions are timestamped and recorded in the task history