If aggregators bring you AED 150,000 in monthly orders at 25% commission, you are paying AED 37,500 every month — AED 450,000 a year — to rent access to customers who live five minutes from your branches. A complete owned channel typically costs less than one year of that commission, and every order it shifts to your own app is margin recovered forever. Keep the aggregators as a discovery channel; move your regulars to your own brand.
Royex transformed Union Coop — one of the UAE's largest consumer cooperatives — into a digital shopping powerhouse with a feature-rich e-commerce platform. The same engineering foundation, built on our Okommerce commerce platform and Reward loyalty engine, now powers retail chains across the region. When we say the platform handles supermarket-scale catalogs, branch inventory, and peak-season traffic, we can show you where it already does.
Management sees everything in real time, from a single view.
Loyalty campaigns, WhatsApp ordering, and marketing services from the same team
Your channel and your customer data become company assets, not rented services
Live multi-branch stock, substitutions, weighted items, and delivery slots that generic platforms cannot handle
No broken integrations between five different suppliers
A: A starter package (online store, apps, and delivery management for up to five branches) starts from around AED 200,000, with full chain packages including POS, loyalty, and analytics ranging to AED 400,000 — typically less than one year of aggregator commissions for an established chain.
A: Yes. Substitution workflows, weighted and loose items, scheduled slots, and branch-level live inventory are core features — this is what separates grocery-grade platforms from generic e-commerce.
A: Completely. Every customer, order, and behaviour profile lives in your database on your infrastructure — the strategic asset aggregators never give you.
A: Yes — and you should, for discovery. We can sync your aggregator menus from the same catalog while your own app captures repeat customers at zero commission.
A: A starter deployment goes live in 3–4 months; full chain packages typically take 5–7 months, rolled out branch by branch without disrupting operations.