Cloud kitchen is the new food processing & delivery technology to keep up with the increase in population and modernize its food processing industry.
A cloud kitchen is a kind of virtual kitchen space that has no dine-in but facilitates a menu for delivery & takeout. Cloud kitchen platforms are on-demand in Dubai as they are low-cost to start, optimized with a fast delivery experience, low overhead, highly customer demanding & easy to access with user data.
During the Covid-19 outbreak, almost all dine-in restaurants lost their demand for food business. Also, online food delivery orders have increased globally.
In this article, we will discuss Dubai-based leading & fast-growing cloud kitchen Kitopi & how you can develop a platform in Dubai like it.
Kitopi is the world-leading cloud kitchen company operating in the UAE, KSA, Poland, Bahrain & Kuwait with over 3000+ employees(Kitopians). The company is now valued at more than $1billion. They connect with restaurants that need to deliver their services online. Kitopi has grown to become one of the most influential players in the food industry, catering to all kinds of chef needs.
Founded in January 2018- Kitopi's aim is to satisfy the world’s appetite with exceptional food on user’s terms. Kitopi allows restaurants to operate in different locations requiring minimum time & capital with infrastructure & software in less than 14 days. Apart from this, they enable a smooth customer experience while providing
“It’s like franchising,” says the co-founder Saman Darkan of Kitopi. According to Darkan, the process starts with-
They also build their in-house technology called Smart Kitchen Operating System(SKOS). It is developed with collections of applications that provide an optimized solution in all aspects of cloud kitchen to maximize efficiency & customer satisfaction.
Right now, they are empowering 200+ brands in over 5+ countries with 60+ kitchens. They are featured in CNN, Forbes, BBC, CNBC & Bloomberg
You need to consider the following physical & technical things to open a cloud kitchen.
Physical Location
The difference between traditional and cloud kitsch is the size of the property. Cloud kitchens don't need a king-size property in any prime location. It can be any residential area, unused parking lots, or market backsides, most probably 250-300 sq feet place.
License
You need a valid legal paper to start your cloud business. It will help you to get rid of any legal hassles. As it is a virtual kind of thing, your customer can access your workplace to see the preparation of food, safety & hygiene. So, it’s safe to have legal documents.
Skilled Manpower: In a cloud kitchen, you don’t require the quantity of staff rather than choose the quality of 4-5 people who are qualified with their own departments in cloud kitchen. If you have a multi-brand kitchen then the brand’s chef or staff can do a better job.
Choose your online food aggregators or delivery person
As the demand for food delivery services is rising high, you need to choose the best from those. As they already have targeted customers, you have to list your platform to choose the best online food aggregators.
Integrated System to receive online orders: To run a cloud kitchen the very first technical requirement is to develop a system that will help to take orders from your online aggregators. This is needed as your platform will be enlisted in a variety of food delivery platforms. Also, an integrated system will help you to track your daily orders through each platform. This will enable you to choose the best delivery platform for your targeted customer.
Website & Mobile App For Online Ordering: You can't rely on only food delivery services. You should develop your own website or mobile application to emphasize receiving orders. We offer the best website design and development services in Dubai. Besides that, online delivery services claim extra free for order delivery. To avoid this hassle you need to have in-house SEO-optimized software for online orders.
Integrated Call Center Panel
An integrated call center will help to take online orders over the phone. A POS call center panel enables you to show- customer & order details & it will help you collect a history of the user so that you don't have to ask for the same details again & again.
In-House Food Delivery System: As we have discussed in the previous point about having your own website & mobile application. So you also need an in-built food delivery system as well if you want to boost your sales for a better user experience. This will make your order delivery easier than hiring a third-party delivery service as it is related to cost.
Inventory Management Software For Cloud Kitchen
For any business having an inventory management application is a necessity. As you know, Kitopi collects all the raw material first. Keeping an inventory management system helps to keep track of food costs & reduce material wastages.
To build a cloud kitchen platform like Kitopi that includes both a website and a mobile app will cost you AED 60k to AED 80k. Depending on your feature requirements it may vary sometimes. Royex Technologies- the leading website & mobile application development company in Dubai can help you to structure a variety of websites & mobile apps at the most affordable price. If you have detailed requirements on your apps, will give you the exact idea about the app’s cost. You can contact us for more information to make iOS and Android mobile applications.
We have come up with these tips to start your cloud kitchen platform. No doubt, cloud kitchen service in Dubai is the biggest food technology revolution. So, it is better for both business owners & restaurants brand to work together on this innovative idea to develop the restaurant business model.
Building a cross-platform mobile app is essential, but you can significantly extend your reach with a complementary web portal. Bookings made via desktop inspire search traffic, SEO visibility, and brand trust.
Our in-house team at Royex not only excels as a Mobile apps development company in Dubai, but also offers full fluency in web development. We design seamless, responsive portals that match your app's style and include features like menu updates, analytics, and vendor management—courtesy of our Website Designing company Dubai capabilities.
Go beyond basic ordering—equip your cloud kitchen platform with intelligent features that users love and which drive repeat orders:
Multi-Vendor Support: Onboard different kitchen operators, track their menus, performance and revenue separately.
AI-Driven Meal Recommendations: Suggest dishes based on past orders, dietary preferences, time-of-day, and cuisine.
EYAANA Chat & Voice Assistant: Offer 24/7 conversational support via chat or voice for order placement or menu queries.
Live Order Tracking & ETA: Full transparency from kitchen to doorstep with re-routing flexibility.
Subscription Meal Plans: Automated weekly packages, carts and deliveries pre-scheduled.
Dynamic Pricing & Promotions: Push flash deals during low-demand hours.
By integrating AI intelligence, you enhance UX, reduce drop-offs, and create ongoing upsell potential.
A comprehensive admin ecosystem helps you scale:
Multi-level dashboards for admins, vendors, and managing kitchens
Real-time operational analytics: orders, sales, kitchen capacity
Menu editing, dish photography, and push-notification controls
Customer feedback module to maintain quality
Royex gives you full control via intuitive dashboards crafted for the GCC market.
Don’t miss out on critical local features:
Arabic + English bilingual support with RTL layout
Integration with local delivery providers (Fetchr, Aramex, Zajil)
Compliance with UAE payment gateways (PayTabs, Network International)
Ready-to-use VAT management for seamless checkout
Royex’s deep UAE experience ensures your platform hits the ground running.
Feature Set | Cost (AED) | Timeline |
---|---|---|
Basic Platform + Android/iOS App | 120K – 180K | 12–16 weeks |
Add AI Chat/Voice + Real-Time Tracking | +50K – 80K | +4–6 weeks |
Vendor Portal + Full Admin Dashboard | +60K – 100K | +6–8 weeks |
Companion Website (Desktop Booking) | +30K – 60K | +4–6 weeks |
Maintenance, hosting, marketing & analytics packages are available post-launch.
Expect AED 120K–300K+ depending on your feature set, vendor modules, tracking, and AI/voice support.
Typical timelines range from 4–6 months, depending on complexity and staged rollout.
Yes! As a trusted Mobile apps development company in Dubai, we build mobile apps and also excel as a Website Designing company Dubai, creating responsive web portals that pair seamlessly.
Absolutely. We have experience implementing subscription models, fleet tracking, and integrating with local couriers like Fetchr, Aramex, and Zajil.
Of course. Our platforms are fully bilingual (Arabic/English), support RTL, and integrate with regional gateways like PayTabs and Network International.
Royex offers training, support, and optimization packages to maintain AI/chat accuracy and performance over time.
Royex Technologies is the leading company in Dubai providing website development, e-commerce & mobile application development in all scales with quality & flexibility. We have already developed a variety of food & grocery delivery applications to provide to our clients. Visit our portfolio & connect with us for further details.