Annual Maintenance Contract (AMC) for Apps, Websites & eCommerce
AMC for Mobile Apps
Royex’s AMC services for mobile apps ensure your applications run smoothly and efficiently at all times. We handle regular updates to support new OS versions and devices, monitor performance to maintain a fast and bug-free experience, and implement security patches to protect user data. All services are provided under a defined SLA, so any technical issues are resolved promptly, keeping your apps running flawlessly for users around the clock.
AMC for eCommerce
With Royex’s AMC services for eCommerce platforms, your online store remains secure, fast, and fully operational. We manage platform updates, module maintenance, and payment gateway checks while continuously monitoring performance and security. Our maintenance contracts include a service-level agreement (SLA) to ensure timely support and minimal downtime, so your customers enjoy a smooth shopping experience and your business stays productive.
AMC for Websites
Royex’s AMC services for websites keep your online presence professional, secure, and optimized. We manage content and platform updates, perform security scans, and ensure speed and uptime remain at peak levels. With SLA-backed support, our team quickly resolves any bugs or technical issues, giving you peace of mind while your website consistently engages visitors and represents your brand effectively.
Our AMC Process
Why Choose Royex for AMC Services?
SLA-Backed Reliability
Our AMC services come with a clear Service Level Agreement (SLA), ensuring timely responses, rapid issue resolution, and guaranteed uptime. You can trust that your mobile apps, websites, and eCommerce platforms are always supported and secure.
Comprehensive Expertise Across Platforms
With years of experience in mobile app development, eCommerce, and website management, Royex provides end-to-end maintenance, covering updates, performance optimization, security, backups, and technical support. Our team understands the unique challenges of each platform, delivering solutions tailored to your business needs.
Proactive Monitoring & Continuous Support
We don’t just react to issues — we monitor your systems 24/7, identify potential problems early, and implement preventive measures. Combined with dedicated SLA-backed support, this ensures minimal downtime, smooth operations, and a seamless experience for your users.
Frequently Asked Questions
Our AMC services cover regular updates, security patches, performance monitoring, bug fixes, backups, and SLA-backed technical support for mobile apps, eCommerce platforms, and websites.
Yes, Royex offers flexible AMC plans tailored to your platform, business requirements, and operational priorities. You can choose the level of support, update frequency, and monitoring scope.
We schedule maintenance and updates strategically to minimize disruptions. Critical fixes are prioritized and performed with minimal or no downtime wherever possible.
An AMC ensures your platforms remain secure, fast, and reliable. It helps prevent issues before they impact your users, maintains performance, and extends the lifespan of your digital assets.
The SLA (Service Level Agreement) defines guaranteed response times, resolution timelines, and support coverage. It ensures that any issues are addressed promptly, minimizing downtime and maintaining system reliability.
Updates and maintenance schedules depend on your platform and package but generally include regular software updates, security patches, and performance optimization to keep your systems up-to-date and secure.
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