Gulf Today: AI empowers firms to move faster, operate smarter

Our CEO, Rajib Roy, was recently featured in Gulf Today, where he offered expert commentary on the transformative impact of Artificial Intelligence on modern business operations

In the article, Rajib emphasized that AI is not just a trend, but a foundational shift that’s redefining productivity, personalization, and decision-making across industries in the Gulf region.

He highlighted how businesses that embrace AI-driven automation, intelligent customer support, and data-led strategies are outpacing competitors by streamlining operations and unlocking new growth opportunities. With Royex Technologies at the forefront of delivering AI and digital transformation solutions, Rajib’s perspective reinforces our mission to help businesses in the region stay future-ready.

"The real transformation lies in how AI allows companies to focus more on innovation and customer experience—two key drivers of long-term success.”

Here is the full Column details

AI empowers firms to move faster, operate smarter

DUBAI: Artificial Intelligence (AI) is reshaping how businesses operate today, according to Rajib Roy, Founder and CEO of Royex Technologies, a leading AI and digital transformation company headquartered in Dubai. 

“From real-time decision-making to predictive analytics, AI empowers companies to move faster, operate smarter, and serve customers more efficiently,” said Roy, author of four AI and technology focused books. 

Reactive management to proactive strategy “It’s transforming manual tasks into intelligent workflows, enabling businesses to scale without proportional increases in cost or workforce. More importantly, it’s helping leaders shift from reactive management to proactive strategy, based on data-driven insights. 

The real transformation lies in how AI allows companies to focus more on innovation and customer experience—two key drivers of long-term success,” explained Roy. 

Significant drop in operational cost of business Sharing an example of how AI transformation is scaling business operations, Roy said one of Royex Technologies’ product EYAANA – an AI-first communication platform has made a positive impact on multiple industries. 

In particular, it has made massive strides with a real estate company where EYAANA has automated over 80% of lead interactions for the business across phone, WhatsApp, and web chat. 

Staff Reporter, Gulf Today