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Pick up and Delivery Application
12 Feb 2020

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Pick up and Delivery Application


Our Pick up and Delivery system is an easy to use and user-friendly solution for you. We provide a feature-rich and ready to use system which you need to manage the Applications, that is, Customer Application, Driver Application, Basic Website, and an Admin Panel for the Admins to manage the overall process. 

Our Pick up and Delivery Application provides a smooth booking experience, google maps integrated Maps and simple user interface. The Application is now used by many of our clients in UAE. The idea of these kinds of application is to make the customer experience as easy as possible and make the provider experience as fast as possible - and we provide both, Our applications break all the traditional protocols and make the whole process smooth and easy.

Why invest in Ready Mobile App?

A ready mobile app is a pre-built app that is already fully developed and can be customized based upon the needs of the clients. Instead of having to wait for months and months to have your app built from scratch, you can instead choose a ready mobile app. There are several advantages to doing so. 

Firstly, you are saving a lot of time by getting a ready mobile app. You can get your business up and running immediately as the app will be ready in no time.

Secondly, the ready app developed by Royex is already being used by many clients. You are getting a tried and tested app that has been used by millions of users. This way you know your business will be a success as the app will deliver what you require from it.

Thirdly, the app was tested thoroughly and is free from any bugs or errors. Having a ready-made app at your disposal can be one of the best tools for your business.

Our Experience in Pickup and Delivery Apps:

We have successfully Delivered our Pick up and Delivery Application to our clients across UAE, and have proven to be the best go-to Courier system for the customers

Royex Technologies have successfully delivered over 400 projects to date, and we have the experience and capability of understanding your business and business model. We thoroughly test the Load Capacity, Data Security, etc and we follow strict protocols in achieving the goals. 

What we are offering in this project:

  • Customer App (Android & iOS)
  • Driver Application (Android)
  • Basic Website
  • Admin Panel

Customer Application:

The Customer Application is the Apps that is used by the end-users. We make sure the apps have a seamless workflow and make the process as short as possible, by giving the least number of steps to perform a booking. The Applications are Native apps, so there is no compromise on performance. The Apps are Strongly built and rigorously tested for an error-free experience. A Detailed Feature list is given below.

Driver Application:

The Driver Application is the App that is used by the Registered Drivers. This Application is built in such a way that it is always running in the background so that they never miss a request. Also, each request is followed by Vibration and Alerts unless the Driver responds. Drivers can choose to toggle their status offline if they are not able to accept any requests. A Detailed Feature list is given below

Admin Panel:

The System needs a very strong admin panel, as the applications are heavy and requires easy and fast monitoring. So we built a stable platform in dot net. Which will anticipate to all your needs and can handle the customers, drivers in one place. There are also all relevant reports which can be generated with proper accounting. Admin panel can also have user levels and access roles. The live movements of all the drivers can also be seen from the Panel.

Basic Website:

We also provide a Basic Website with your branding and colors to showcase the applications and to explain the working. You can display any kinds of information, Terms, How it works, etc in the website. 

There is also a Driver Registration Portal, wherein the drivers can Register themselves and provide their information, their vehicle's information, legal documents, etc and answer questionnaires if any. and all these documents and info will be sent to the admin panel for approval. Only post-approval, the drivers will receive app download links in their phone number or email.

Apps Features :

Mobile App for the Customers (End-Users)

The Users can login via their registered Mobile number or email id. The Application have three major Services :

  • Buy and Deliver
  • Package Delivery
    • Express (24 hours)
    • Standard (48 hours)
  • Group Delivery

In the first case- Buy and Deliver, The Users can place a booking to buy a certain product of their choice from a store for example and they can mention the price of the product, so drivers can accept this request and buy the product and deliver it to the user and receive cash. Users can also mention details, color, size etc of the product.

In the second case- Package Delivery, its just like any courier delivery, the user will have to mention the package size, which are of 3 sizes- Small, Medium and Large, dimensions or approximate size and weight, then enter the location, schedule pickup time and then search for a vehicle nearby. The available drivers gets the request and with the request they get the details of the package and they can choose to accept or not.

In the third case- Group Delivery, this is for the small time entrepreneurs and business owners who want to run their small ventures. The user can choose Group Delivery if they want to send many packages of similar sizes to many different people. They will have an affordable and cheaper rate as per the companies policies. And all other dispatching processes are similar to Package Delivery.


Some features of the Customer Application are - 

  • The Customer has to register via their registered mobile number, and with basic details like email, Name, etc
  • The Pricing is fixed if the delivery is within an area or the city, deliveries outside a specified border will be chargeable depending on the kilometers, and all these policies are customizable by admins
  • Customers will be given an exact total cost, which can be paid either by sender or receiver
  • Login is simply by entering the mobile number, and the one-time password received via SMS
  • After Login the first screen displays a Map, which is powered by Google
  • The map automatically shows their current location (if the location access permission is given)
  • There are 3 classes of services available 
  • Buy and Deliver
  • Package Delivery
    • Express (24 hours)
    • Standard (48 hours)
  • Group Delivery
  • Express services are for the orders that have to be delivered on the same day. Certain categories of products like Food, Medicine, Cash, etc also fall under the same Express service, but have to be delivered within 1 hour, or the requested time.
  • Scheduled Services are for the orders that have to be delivered on a said time on the next day.
  • When placing an order for any of the above services, they have to describe the about the package they wish to deliver, like its dimensions, content, and also upload images of the box as well, so that the Drivers and Admins have an idea if the package. With the correct dimension, the class of the Car required will also be decided
  • Buy a Product service are for the customers who wish to buy a specific product from a specific store, and they have to mention the product details with photos if possible and the correct price details of the desired product, the driver who wishes to accept the order should ensure he has the required cash in hand.
  • Before paying for the service, the customer has to input in two checkboxes
  • Insurance guidelines for the parcel
  • Terms and conditions
  • The Sender can Pay by Online Payment methods or via Cash
  • Cancellation policy and penalty can be set by admins
  • Rating option
  • Complaint option

Mobile App for Drivers:

The Driver Registration should be done from the Website by providing all the necessary documents like License and Vehicle Insurance etc. The Drivers can login to the Application with their registered Mobile number or email id. Once logged in they can set their status to Online or Offline. If Online, they will start getting Package delivery requests. They can check the route and choose to accept multiple requests based on the available space in the car. If the status is Offline, They won't receive any requests, but they can be monitored real-time from the Admin Panel. Drivers can check their Ride History, cash-in, cash-out, Bonus, etc.


Some features of the Driver Application are- 

  • The Driver Registration is done via Website only
  • During Registration the driver have to upload all the Legal documents asked for like the License, Vehicle registration, Police clearance certificate Emirates ID, etc
  • The Documents will be manually verified by the admins ,a link to the Driver application will be sent to driver via e-mail or SMS.
  • The driver can login via there phone number or via the login details provided by the admins.
  • The first screen will display a list of all the accepted delivery jobs for the day. 
  • The same list can also be shown on a Map, with all the deliveries pinpointed on the Map.
  • Any new upcoming service request will come as a pop-up and the driver can choose to accept it or not.
  • The drivers can also accept scheduled jobs, which may be for the future date, and if accepted, the job will be shown on the list for that date.
  • When an order pops-up there are categories of orders and dimensions mentioned. Categories such as medicines, food are usually express delivery and should be delivered in an hour so depending upon their availability and available space in the car he can choose to accept or refuse the order.
  • Drivers can check their Money threshold limit and their current account status, balance amount, Service history, etc.
  • Drivers can go online and offline
  • Rating option
  • Complaint option


The system will need a very strong administration panel for maintaining the day to day service. The Admin Panel has all sorts of features required for monitoring and accounting the sales. Admin panel features are mentioned below -

  • Log in via Email id
  • Can have multiple users for an Admin Panel
  • Can check documents uploaded by the Drivers and approve the account. 
  • To activate and deactivate the car and the driver.
  • Commission calculation and payment from admin.
  • Commission calculation for drivers
  • Set up a Bank account against the drivers.
  • Report for driver activity.
  • Report on vehicle activity.
  • Report for Customer activity
  • Commission based report
  • Can edit details of Customers and Drivers
  • Sales- View Total sales by driver, day, by date range, months.
  • Can create Gift Codes with unique numbers
  • View and Edit Profile
  • Complaints section
  • User, Driver, Ride management sections
  • Accounts section available
  • Can Monitor ratings and reviews of both passengers and drivers
  • Real-time monitoring of the drivers if the status is Online or Offline.
  • Real-time monitoring of a ride
  • Can monitor all ongoing bookings also the location with Maps
  • All Live monitoring is handled by Google Maps API


Development Technologies: 

The apps will be native applications.

The platform we will use: Visual Studio, Android Studio, XCode


The solution is developed using the following technologies/tools

Language: ASP. NET - MVC, Java, SWIFT 4

Database: MSSQL

System Hosting:

We can host the applications to any Server. But if you want, Based on your Target users and Consumer base, Our Server Admins and Developers will suggest you the best specification and platform to host the application on.

Source Code:

Client will own the source code after deployment. 

Customization Option:

We give our clients the flexibility to customize the application according to their needs. We have no restriction on the color pattern or theme or the typography you prefer. You can always ask us for the suggestion, but ultimately the decision is yours. User flow customization is also possible, considering the change is within the scope. We also have the experience to integrate all the leading payment gateways like paypal, telr, payfort, stripe, etc so any choice is welcome, we can integrate it.


Delivery Period

We can Deliver the Ready Tested Product in 2-3 weeks with new branding. That's a Promise we can give.

What is the development cost of Pick up and Delivery Apps?

The Development cost of our Pick up and Delivery Application will be quoted on-demand as each client will have specific demands and customization, and based on these we will quote a price for the application and we promise the delivered product will be an on-field tested ready to use the system. To enquire about the application You can drop a mail at or call on +971566027916.

Our works are known for their Functionality and Design. We Deliver what is been discussed and more. We are a group of experienced and skilled software architects, engineers and developers who will give you the perfect solution for any of your ideas. Visit our Portfolio section to know the different projects we worked on from simple websites to complex applications. We set the client’s goals as our goals and set a timeline, and complete it on time. We are here to give you the best and affordable prices that match your budget for your business profit. We are one of the best Mobile App Development Company in Dubai. 

Send us your Enquiry

If you are interested in this project, please fill in the following form and we will contact you soon.

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