Building an online pet store and marketplace like ThePetShop.com involves more than just creating a basic website—it requires a well-thought-out digital platform that supports product listings, user-friendly navigation, secure payments, real-time inventory updates, and customer support features. As pet ownership continues to rise globally, the demand for online pet supplies, services, and accessories has also surged. A robust e-commerce presence can help businesses tap into this growing market, offering customers the convenience of shopping for everything from pet food and toys to grooming services and veterinary products—all in one place.
However, the cost of developing such a platform can vary significantly depending on the features, scale, and technology stack you choose. Whether you’re aiming to launch a simple online pet store or a full-fledged multi-vendor marketplace, several key factors—like website design, custom development, mobile responsiveness, third-party integrations, and hosting—can impact your budget. This article breaks down the estimated development costs, highlights important considerations, and offers practical insights for anyone planning to invest in a modern pet-focused e-commerce platform.
ThePetShop.com is a leading online pet supply and pet services platform based in the UAE, offering a wide variety of pet food, accessories, grooming products, veterinary care essentials, toys, and live animals. Launched to cater to UAE’s growing pet owner community, ThePetShop.com provides same-day delivery, online veterinary services, pet insurance options, and in-store pickup across Dubai, Abu Dhabi, and Sharjah. It is a full-service pet care platform, blending e-commerce convenience with expert pet care advice, which sets it apart in a booming market.
ThePetShop.com attracts over 100,000+ monthly website visits and serves a loyal base of tens of thousands of pet owners in Dubai, Abu Dhabi, and surrounding emirates. They also have physical stores (like the flagship Dubai Investment Park store) but their mobile-first e-commerce platform drives a significant share of their revenue. Popular among both first-time pet owners and professional breeders, ThePetShop.com has positioned itself as the go-to solution for everything pets.
Same-Day and Scheduled Delivery: Quick fulfillment for pet food, medicines, and supplies across key UAE cities.
Wide Range of Pet Categories: Supports dogs, cats, birds, fish, reptiles, small pets, and exotic animals.
Veterinary Consultations and Pet Health Advice: Integrates basic online vet consultations and partnerships with clinics.
In-Store Pickup Option: Allows customers to order online and collect from physical stores.
Pet Grooming Booking: Customers can schedule grooming appointments at selected locations.
Pet Adoption Support: Collaborations with animal shelters to promote pet adoptions alongside commercial sales.
Subscription Services: Monthly pet food deliveries for consistent supply and discounted rates.
Loyalty Program: Points earned for every purchase, redeemable on future orders.
Live Animal Sales with Care Instructions: For buyers of fish, birds, and reptiles (with complete care guide integration).
User Registration and Guest Checkout Options
Advanced Search and Filtering (Species, Breed, Brand, Size, Price)
Detailed Product Pages with Nutrition Information and Usage Guides
Pet Food Subscription Management
Online Booking System for Grooming and Veterinary Appointments
Delivery Date Scheduler (Same-Day / Future Date)
Loyalty Points and Referral Rewards
Customer Reviews, Ratings, and Verified Buyer Badges
Personalized Pet Profiles for Repeat Purchases
Mobile App (iOS and Android) for On-the-Go Shopping
Order Tracking with Notifications (Email, SMS, Push)
Gift Card and Voucher System
In-App Chat Support (for Vet Help and Order Assistance)
Multilingual Platform (English and Arabic)
Admin Panel for Product, Inventory, and Order Management
CRM Integration for Customer Segmentation and Automated Campaigns
Frontend Development: React.js / Next.js (SEO-optimized web frontend), Flutter (mobile apps for iOS/Android).
Backend Development: Node.js (Express.js) or Laravel for building scalable APIs and admin dashboards.
Database Management: PostgreSQL for customer, product, and order records + Redis for caching sessions and speeding up searches.
Payment Gateways: Checkout.com, PayTabs, Stripe, Apple Pay, and BNPL (Buy Now, Pay Later) options like Tabby.
Delivery and Fulfillment APIs: Integration with last-mile providers like Quiqup, Fetchr, or Aramex for real-time tracking.
Security Infrastructure: PCI DSS compliance for payment data, SSL encryption, GDPR compliance for personal data.
Marketing Automation Tools: MoEngage or Klaviyo for customer segmentation, abandoned cart recovery, and loyalty program automation
Analytics and SEO Tools: Google Analytics, Hotjar (for behavior tracking), Yoast SEO, structured data schema for pet products
It can take anywhere around 3 months to build a feature-rich and stable platform like ThePetShop.com. This timeframe includes the design, development, testing, and launch phases. Complex features, such as AI-driven recommendations or advanced social integration, may extend the development time.
The cost of developing an ecommerce platform like ThePetShop.com with Royex Technologies starts from 25000 AED. Factors influencing the cost include the number of features, design complexity, integration requirements, and scalability considerations.
Booming Pet Care Industry: UAE’s pet care market is projected to grow by 9% CAGR and hit over $500 million by 2027.
Pet Ownership on the Rise: 42% of UAE households now own a pet, fueling continuous demand for supplies and services.
Digital-First Behavior: More than 70% of UAE pet owners prefer shopping for pet food, accessories, and grooming online rather than in-store.
Pet Wellness Focus: Increasing awareness about pet nutrition, supplements, and preventative healthcare is driving specialized product demand.
Subscription and Recurring Revenue Models: Subscription-based pet supply businesses see 40% higher customer retention than non-subscription e-commerce.
Building a full-service pet care platform today captures the long-term loyalty of a rapidly growing and emotionally driven customer base.
Established in 2013, Royex Technologies is a leading E-Commerce Web Design Company in Dubai that provides innovative solutions for small, medium, and large-scale companies. We specialize in responsive web development, mobile app development, CRM integration, AI solutions for website & mobile applications, and many more. Our extensive experience in mobile app development will help you to take your business to a high level.
12+ Years of E-commerce and Marketplace Development Expertise:
Specialized in building scalable, mobile-first platforms for retail and niche markets.
Pet Industry Knowledge: Understanding the unique workflows of pet supply, grooming bookings, veterinary support, and live animal regulations.
Fast and Scalable Custom Solutions: Tailored to start small (web only) and scale big (app, subscriptions, loyalty programs).
Affordable Full-Service Packages: Development, cloud hosting, SEO setup, marketing automation — all bundled under transparent pricing.
Local Market Expertise: Dubai-based team familiar with UAE logistics, customer behavior, and payment trends.
Ongoing Support and Upgrades: Continual improvements, product upload support, marketing growth hacks, and feature upgrades.
Choosing Royex Technologies ensures you launch a high-converting, beautifully designed, pet-focused marketplace like ThePetShop.com — fully ready to win in the UAE’s pet economy.
Check our portfolio to see our previous works. Contact us via email at info@royex.net or call us at +971566027916 to get started with us.