HungerStation is one of the most recognized online food delivery platforms in Saudi Arabia. It allows customers to order meals (and increasingly groceries) through a seamless mobile app that connects customers, restaurants, and delivery partners in one integrated flow.
Launched in 2012
Known for promotions and fast delivery
Fully acquired by Delivery Hero in 2023
When entrepreneurs say, “build an app like HungerStation,” they usually mean:
A multi-vendor food marketplace
Customer app + driver app + restaurant app/panel + admin panel
Payments integration
Promotions engine
Real-time tracking
Operational dashboards

A successful food delivery marketplace is not one app — it’s a full ecosystem.
Opens app → location detected
Browses restaurants and menus
Adds items to cart
Selects delivery time
Applies promo code
Pays (online or cash)
Tracks driver in real time
Receives order
Rates experience
Receives order via tablet/app/panel
Confirms availability & prep time
Prepares food
Hands over to rider
Receives settlement (weekly/bi-weekly) minus commission
Receives job request
Accepts and navigates to restaurant
Picks up order
Delivers to customer
Marks delivered
Earnings updated
Restaurant onboarding & contracts
Menu management
Rider onboarding & zone management
Dispute handling & refunds
SLA monitoring
Promotions & featured placements
Analytics & reporting
Fraud prevention
Cancellation policy management
Restaurant acquisition team
Account management
Customer support (WhatsApp/live chat)
Dispatch & rider performance monitoring
Quality control & refund handling
Lower operational complexity
Less control over delivery experience
Some restaurants deliver
Some handled by your fleet
You manage riders/fleet
Better control & consistency
Higher operational cost (insurance, dispatch, compliance)
Trade license
Contracts with restaurants & riders
Payment gateway onboarding
VAT handling
Data protection compliance
(Exact requirements depend on emirate and business structure.)
To stay within AED 50K–100K, you must launch with a smart MVP (Minimum Viable Product).
OTP/email login
Location detection
Restaurant listing & search
Menu & cart
Order placement
Basic promo codes
Status-based tracking
Ratings & support link
Accept/reject orders
Update prep time
Manage menu & availability
Order history
Login
Accept job
Pickup & delivery status
Navigation integration
Earnings summary
Restaurant onboarding
Order management
Refund flags
Basic promotions setup
Analytics dashboard
User management
UI/UX starter design
Cross-platform customer app
Basic restaurant panel
Admin panel
Backend APIs + database
Basic QA & deployment
Everything above plus:
Driver app + zone-based dispatch
Real-time map tracking
Advanced offers (BOGO, bundles, free delivery rules)
Better analytics (funnels, retention, cohorts)
Automated settlement reports
Enhanced security hardening
Reality check: Enterprise-scale platforms like HungerStation are built over years. Start lean. Prove demand. Scale after revenue.
Typically 15%–30% per order (depending on agreement and services).
Flat or distance-based
Peak-hour surge logic
Featured placements
Search boosts
Banner ads
Monthly visibility packages
Lower commission bundles
Service fees
Payment processing pass-through
Overcharging damages retention.
Dubai’s Department of Economy and Tourism cited Statista research projecting UAE online food delivery revenue exceeding AED 5B in 2025.
Profitability depends on:
Commission rate
Average order value (AOV)
Refund rate
Rider cost per order
Customer acquisition cost (CAC)
Repeat rate
Assumptions:
AOV: AED 65
Commission: 20%
Orders/day: 300
Monthly orders: 9,000
Commission revenue/month:
9,000 × 65 × 20% = AED 117,000
Then subtract:
Support & ops: AED 25K–50K
Hosting: AED 3K–10K
Marketing: AED 30K–120K
Rider cost (if managing logistics)
With strong repeat rates and controlled marketing, profit becomes realistic.
Modular backend
Clean API layer
Event logging
Fraud monitoring
Mobile: Flutter / React Native
Backend: ASP.NET Core / Node.js / Java
Database: PostgreSQL / MS SQL
Cache: Redis
Search: Elasticsearch / OpenSearch
Maps: Google Maps
Cloud: AWS / Azure
Monitoring: Centralized logging & alerts
Queue-based order processing
Anti-fraud rate limiting
CDN for menu images
Database indexing optimization
Niche focus (healthy, office lunch, premium desserts)
Hyper-local dominance
Strong restaurant support
High reliability (fewer cancellations)
Subscription free delivery model
Corporate catering channel
Start with 30–80 restaurants
Focus on one tight zone
Limited-time zero delivery fee campaigns
Community partnerships
Data dashboards for restaurants
Co-funded promotions
Welcome offers
Personalized promotions
Loyalty programs
Win-back automation
“Food delivery in [area]” landing pages
Cuisine-based pages
Structured data + fast loading speed
If you launch within AED 50K–100K, your biggest risks are:
Customer acquisition cost
Discount wars
Logistics mismanagement
Restaurant churn
It becomes profitable when you achieve:
High repeat rate
Stable operations
Balanced commission structure
Controlled promotional spending
Focus on niche or zone dominance before competing with giants.
Define MVP feature list
Map complete workflow
Plan unit economics
Cross-platform customer app
Restaurant panel + admin dashboard
Driver app (if required)
Secure backend foundation
Advanced promotions engine
Real-time tracking optimization
Growth analytics dashboards
Cloud scalability upgrades
GEO-focused landing pages
App store optimization
Conversion improvement
Retention automation
Royex combines development, operational insight, and scalability planning — helping startups move from MVP to sustainable growth.Established in 2013, Royex Technologies is a leading app development company in Dubai, that provides innovative solutions for small, medium, and large-scale companies.